Joyace policy centreResponsible Gambling
Joyace is committed to promoting safe and enjoyable play for all US players. This page outlines the tools, resources, and policies we maintain to support responsible gambling on our platform.
1How do I set a deposit limit on my Joyace account?
Log into your Joyace account, navigate to Account Settings, and select the Responsible Gambling or Limits section. From there you can set daily, weekly, or monthly deposit limits. Reductions take effect immediately; for increases a short cooling-off period may apply as a protective measure. The wagering requirements at Joyace page expands this check.
2How does self-exclusion work at Joyace?
Self-exclusion blocks access to your account for a period you choose. Once active, you cannot log in, deposit funds, or place wagers for the duration of the exclusion. To apply for self-exclusion, go to your account settings or contact support. We process requests promptly and will suspend all marketing communications during the exclusion period.
3Where can I find help for problem gambling in the US?
The National Problem Gambling Helpline (1-800-522-4700) is a free, confidential service. The National Council on Problem Gambling at ncpgambling.org and Gamblers Anonymous at gamblersanonymous.org also offer support, referrals, and peer meetings for anyone in the US who is concerned about their gambling habits.